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An exclusive mandate is a sales agreement under which one agency, Easyhome, has the sole right to market your property for a set period. It concentrates the marketing effort, budget and accountability in one place, which is what makes performance commitments such as the 15-day promise possible. Its price, duration and terms are all written into the mandate.

A mandate is simply the contract that authorises an agency to sell on your behalf. What makes it “exclusive” is that, for its duration, only Easyhome markets the property, so the effort is not split across several agencies chasing the same buyers.

That concentration is the whole point. An exclusive mandate justifies putting real budget behind a listing, professional photography, immersive video, priority placement on the major portals, because the agency knows the result of that investment will not be captured by a competitor. It also creates a single, accountable point of contact: one team owns the strategy, the viewings and the feedback, rather than a seller fielding calls from three agencies with three different messages.

Crucially, exclusivity is what underpins Easyhome’s public promise, “Your property sold in 15 days, or the agency fees are waived.” A commitment that strong only works when one agency controls the pricing, the presentation and the marketing calendar. The counter-intuitive fact many sellers discover is that giving one agency exclusivity often produces a faster, cleaner sale than spreading the property thinly across many.

An exclusive mandate is time-limited and its terms, including duration and fee, are set transparently before any marketing begins. It is not open-ended, and you should read the duration and cancellation terms before signing.

At a glance

  • Definition: sole right for Easyhome to market the property for a fixed period.
  • Benefit: concentrated budget, one accountable team, coherent strategy.
  • Enables: the 15-day promise and full portal exposure.
  • Documents: price, duration and terms fixed in the written mandate.
  • Duration: time-limited, not open-ended.
  • Before signing: check the duration and the cancellation conditions.