A sales mandate is a contract with a defined duration and its own cancellation terms, so whether and how you can end it depends on what the mandate says. The conditions, including any notice period and duration, are set out transparently before you sign, which is exactly why you should read them first and raise questions with your Easyhome office.
A mandate is a genuine contract, not a casual arrangement, and that is good for both sides: it gives the agency the certainty to invest in marketing your property and gives you a clear framework for what happens if circumstances change.
Because it is a contract with a fixed term, cancellation is governed by its own clauses rather than by a single blanket rule. A mandate typically states its duration, how it renews or ends, and the notice required to bring it to a close. The honest answer to “can I cancel?” is therefore “on the terms you agreed”, which is why reading those terms before signing is the most useful thing a seller can do.
This is also where transparency at the outset pays off. Easyhome fixes the fee, the duration and the terms in writing before any marketing begins, so there are no surprises later. The counter-intuitive point is that a clear, time-limited mandate protects the seller as much as the agency: you know precisely when your commitment ends and what, if anything, is owed.
If your situation changes, whether you decide to postpone the sale, rent instead, or simply pause, speak to your office directly. The people who wrote the mandate with you are best placed to explain your options under it, rather than relying on assumptions.
At a glance
- Read the duration: know the fixed term before you sign.
- Check the notice clause: how much notice ends the mandate early.
- Look for renewal terms: whether it renews automatically and how.
- Understand any costs: what, if anything, is due on cancellation.
- Keep it in writing: confirm any change with your office in writing.
- Talk early: raise a change of plan with your Easyhome office as soon as it arises.